Disposition Filtering for Dashboard Call Widgets
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Currently, the Call Reporting widgets on dashboards provide a high-level overview of volume, but lack the granularity to filter by Call Dispositions.
For companies managing SDR/BDR teams, volume is a vanity metric if we cannot visualize the outcome of those calls (e.g., "Booked," "No Interest," "Gatekeeper," "Wrong Number") directly on the main dashboard.
Please add a "Disposition" filter to the Dashboard Call Widgets. This should allow users to:
Filter by Outcome: View call stats specifically for one or multiple dispositions.
Comparative Widgets: Create side-by-side widgets (e.g., one widget for "Successful Triage" vs. one for "No Answer").
SDR Performance: Allow the "User" filter to work in tandem with the "Disposition" filter so we can see which SDRs are converting at a higher rate, not just dialing more.
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