More of the yext functionality directly in GHL for customers | Voters

More of the yext functionality directly in GHL for customers

in progress

Don Franklin

Yext has a lot of functionality but our customers can’t have access to it, only we do as agencies. It would be Brest if there were more things added into HL for yext users so customers can make their own updates, changes, etc themselves directly in GHL.

August 27, 2022

Ali Reid

Ability to remove duplicates as well

Jeff Armstrong

YES YES YES.

They need to be able to adjust basic details WITHOUT agency level support, such as:

Business Name
Email
Phone
Business Hours
Business Description
Website

Keith3 Besherse

Jeff Armstrong: the first 3 they already do using the Biz Info page…

Jeff Armstrong

Keith3 Besherse: my customers' emails are NOT being filled in and IF they change their numbers inside their subaccount biz info, it DOES NOT update in Yext

Keith3 Besherse

Jeff Armstrong: oh! Thanks for that insight.

David Hall

It also needs to be made so that we can buy more than one Yext account per sub-account. We have a number of clients with multiple locations and the capacity to only add 1 account to Yext per sub-account is limiting.

RevEx Group

marked this post as

in progress

Jeff Armstrong

RevEx Group: Please make sure that sub-account users can adjust the following:

Business Name
Email
Phone
Business Hours
Business Description
Website URL

Chris Bigelow

I completely agree.. after offering this to several clients, I was asked, how to edit the information by a client and was absolutely shocked to learn that it was not possible for clients to be able to edit their own Yext listings. Please please please add this ability ASAP. We need it badly or there is no point in selling Yext.

Benjamin Rutledge

This is pretty important if it's going to be scalable for a SAAS solution. We moved our agency from Vendasta to GHL for a variety of reasons, but listings is one area where Vendasta blows GHL completely out of the water. Please improve this ASAP

Isaac Rutledge

It's currently impossible to resell Yext at scale, because I personally (as the Agency admin) have to have Google Business Profile and Facebook access in order to sync each sub-account with Yext. I have to input the business hours and all other info manually into Yext for EACH client. Clients need to be able to manage their own data directly in Yext or through the GHL dashboard - I should never need to touch their GBP or FB profile, hours of operation, etc.

RevEx Group

marked this post as

under review

Keith3 Besherse

Yes, Is the PowerListings+ function included in our Yext service (like with the Google integration)? https://www.yext.com/pl/powerlistings/plans.html