Track visitor activity on a 3rd Party Website
in progress
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Robert Diaz
I see that the system tracks visits from the user to a website created on HL but I want to be able to track visits on my Wordpress site!Usually other systems have an embed code to put on your website so that these visits are tracked but I confirmed with HL support that page visits can only be tracked on websites created inside HL. Please add this tracking code option so we can track visits across external sites. Thanks
HIGHLVL-I-3259
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Robyn Smuts
Guys! This is FINALLY live!! You have to head to Labs on Agency view - enable 3rd Party Website tracking for the subaccount, then it'll show up under the sub account settings...
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Andrew Eastoe
Robyn Smuts i've had a lot of difficulty implemeting this on GTM. Can you confirm if we can use the script with GTM?
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Pascal Dörflinger
Robyn Smuts But where do .the tracking results show?
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Robyn Smuts
Pascal Dörflinger this is still in development, but essentially in the next week or so you should be able to go to Reporting > Attribution Report > Filter by your external site and your website data should reflect. I know GHL are working on adding 3rd party website page visits as a trigger for workflows as well, so once that's live you'll be able to build some workflows based on page visit activity...
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Robyn Smuts
Andrew Eastoe I'm not too sure about this, I don't work for GHL - just a client who's been waiting on this feature. Prakhar Agrawal can you confirm?
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Prakhar Agrawal
Robyn Smuts Workflows for external tracking event is also live. So if you embed a ghl form on wp site and use external tracking script. Once a person comes and fills the form and if that person comes back to any page, you should be able to trigger workflow action like call, email etc.
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Jorge Sanchez
Andrew Eastoe Same here, it is firing in GTM but gives the [LC Tracking ERROR] Required data-tracking-id attribute not found errors. Did you find a way to make the tracking work with GTM?
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Andrew Eastoe
Jorge Sanchez honestly I gave up. It doesn't work in the way it should. It needs a well written explanation for implementation and further testing with GTM. I am waiting until it leaves labs to put anymore time into it.
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Jorge Sanchez
Andrew Eastoe yeh I also gave up. It seems that the tracking code snippet provided in the subaccount does not work within Google Tag Manager.
When implemented through GTM the data-tracking-id attribute isn’t on that script so it throws the errors in the dev tools console.
Hopefully the GHL team can provide more clarity on the GTM installation. This documentation I found does not work: https://help.leadconnectorhq.com/support/solutions/articles/155000006093-track-external-forms-with-the-tracking-script#:~:text=Install%20the%20tracking%20code%20using%20Google%20Tag%20Manager
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Andrew Eastoe
Jorge Sanchez yes, even when i added it manually as code to the website it did nothing of note. I was hoping for it to show up in the clients activity feed as our sales team likes to know how many times the client has visited and what pages they have frequented.
It also looks like External Tracking has now exited labs but i'm not sure they have had the proper testing and feedback needed.
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Camille Mercier
Andrew Eastoe I put the tracking code in systeme.io, the page views are detected on my side in reporting/attribution report but ghl cannot associate them with a contact... while there is a ghl form in my systeme.io funnel:/
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Jonathan Rothe
We really need it. It is increadible that such a basic feature doesn't exist... And nothing is happening... They just say since 4 years : we are working on it
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Heather Lodge
Any update? We need this like, yesterday.
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Irfan Khan
Heather Lodge This is live. You have to head to Labs on Agency view - enable 3rd Party Website tracking for the subaccount, then it'll show up under the sub account settings.
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Alexandra Gendes
we need this asap! Hubspot does this and the majority of other automation systems as well. Is there an updated on when this will be released?
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Irfan Khan
Alexandra Gendes This is live. You have to head to Labs on Agency view - enable 3rd Party Website tracking for the subaccount, then it'll show up under the sub account settings.
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Jacob Davidson
Really need this ASAP!
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Irfan Khan
Jacob Davidson This is live. You have to head to Labs on Agency view - enable 3rd Party Website tracking for the subaccount, then it'll show up under the sub account settings.
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Dan Merna
ETA on this?
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Irfan Khan
Dan Merna This is live. You have to head to Labs on Agency view - enable 3rd Party Website tracking for the subaccount, then it'll show up under the sub account settings.
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Marcelo Rincón
I have the same problem. thanks to GH if work on that
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Preston Bowman
Seems odd to me that HL has not added this feature in the 4+ years since it was requested. I'd love to know if they are even still considering it.
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Irfan Khan
Preston Bowman This is live. You have to head to Labs on Agency view - enable 3rd Party Website tracking for the subaccount, then it'll show up under the sub account settings.
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Jim Mosier
+1!
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John Schuster
This is really important!
The only way we found to even get a piece of this was using High Level Forms on our Wordpress website (they load slow in the iframe and customization is limited)
We want to be able to track users where they came (Organic, Paid, etc) from and when / how the interact with the website.
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Irfan Khan
John Schuster This is live. You have to head to Labs on Agency view - enable 3rd Party Website tracking for the subaccount, then it'll show up under the sub account settings.
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