I really appreciate the constant improvements the GHL team rolls out, but I want to share some feedback from the user side and from my clients.

Sometimes the mass upgrades that are automatically applied across all accounts create unexpected issues, which can be stressful when sites/funnels suddenly need urgent fixes. For instance, pages that don't link properly and receive a 404 page, only to be there the next day.

Another good example is the new skin for the video player. The latest video player skin frustrated my client, since the square-style controls are less intuitive and lack the clear, standard icons users expect.

It would be amazing if there were an option to opt in to new updates, or at least a way to stage/preview them before they go live everywhere. That way, agencies and businesses could adapt at their own pace and grow alongside the platform, rather than rushing to troubleshoot elements that worked perfectly the day before, which I have been doing for this client with multiple funnels linked to one website.

I’ve had to fix broken images and relink videos multiple times across the funnels — issues that didn’t exist before the updates. I've lost count of how many times I have gone in and checked and rechecked these, only to be disappointed again.

And given that, one more qualm from a design perspective. Remove the 'new' native dropshadow from every row & section that was brought in. I've had to implement CSS code to remove this option. It slows down users who are unfamiliar with CSS by toggling back & forth to remove the drop shadow.

I do love most of the direction GHL is going and the powerful tools being added. I hope future rollouts give agencies the ability to preview or opt in, so we can adapt smoothly and continue building confidently alongside the platform.