Snapshot with full customer data
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Nathan Wattier
We need a snapshot where there is full demo data in each feature. That will help sell in potential client demos. It looks weird going over the platform with 0 data in the account & I don't want to use my business or a client. I want to create a sub account that is fully loaded with demo data to give presentations.
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Dianne Beattie
My prospects have all requested access to a Demo account to play with before they make their decision.
I have explained that this violates FCC regulation because our system is LIVE.... which means a malicious threat actor could abuse and use as a launch pad to send thousands of SMS or Emails before we knew what happened...
BUT... If you created a DEMO SNAPSHOT that includes a default DUMMY DEMO username/password that is LOCKED totally locked down with permission to prevent sending any text or email... but include fake sms messages and email in communications.
Let this DEMO SNAPSHOT be totally click driven through a series of "HOW TO's"... a guided virtual tour....
Seed this snapshot with demo data etc... There could be several virtual tours they could click on and watch how this process or workflow works.... they want to know what happens next.
This snapshot would be locked and prevented from sending any SMS or Email.... Even if they upload a CSV... it might upload but not send...and they receive an error message that says due to FCC regulations, we are not able to comply with your request to send.
This is what will make my prospects very happy! They don't trust our words... they want to touch, feel and take a test drive!
Personally, I will want my own LOGO automatically added into this DEMO SNAPSHOT... that would probably be the only customization I need.
IF we use your "custom value" requirement, it will automatically add our LOGO... THEN we won't need to modify this DEMO... maybe it is totally locked. Our white labeled DEMO SNAPSHOT!
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Clifford Paulick
Yes, and for actual live copies, having our team's escalation contacts already in it would be great (for when we are doing some services for them).