Allow Full Snapshot Import Including Review AI Agents
G
Geoffroy Castera
Currently, when importing a Snapshot into a new or existing sub-account, Review AI agents are not included in the import. Only Conversation AI assets are supported. This creates a limitation for users who use Review AI as part of their automated review management systems, as these agents must be recreated manually in every new sub-account.
Proposed improvement:
Enable Review AI agents to be included when creating or importing Snapshots. This would make it possible to replicate full client environments — including Review AI workflows — without additional manual setup.
Why this matters:
For SaaS providers and agencies deploying at scale, Snapshots are critical to quickly cloning ready-to-use environments across multiple sub-accounts. Excluding Review AI agents breaks workflow continuity and adds unnecessary manual work, especially when automations, triggers, or chat widgets depend on those agents.
Example use case:
When deploying a new client instance from a Snapshot that includes Review AI, the AI agent must currently be rebuilt manually inside each sub-account. This process is repetitive, time-consuming, and error-prone.
Benefits for users:
✅ Saves significant setup time during client onboarding
✅ Maintains automation integrity across accounts
✅ Reduces human error and ensures consistency in deployments
✅ Improves scalability for agencies using Review AI at scale
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