Call Back Client from the Same Number of First Contact
R
Rudy Rodriguez
When using the app if I try to return a call it will come from the default number and not the number of initial contact. This leaves clients confused about who is calling. Would be nice to call back from the number of first contact regardless of the default number (unless I deliberately change the number I want to use to communicate with a specific client)
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C
Chase Buckner
Merged in a post:
enable a setting to where if someone calls in on a tracking number, the default number to call them back on is automatically selected
B
Blake Pleasants
Example: Caller X calls on the Google Ads number, but the call is missed. Intake calls back, but it calls out using default outbound number, not the Google Ads number. Caller X is expecting a callback from the Google Ads and is then confused bc the outbound number is different.
M
Moustapha Diaw
HOW IS THIS NOT A PRIORITY!!!!
Ronak Jindal
Merged in a post:
Default to Last Used Phone Number for Outbound Calls Per Contact
A
Andrew Kauffman
Calls should behave like SMS: when calling a contact, the dialer should default to the same number last used with that contact, not the user’s default number or a random one. This prevents contact confusion and maintains consistency across communication channels.
B
Brian Del Terzo
This sounds like a great idea.