Call Transcriptions
upcoming
L
Lawrence Belland
Why would you offer call transcription only to redact the name and phone number? Which service does that? None. EVERY transcription service from the beginning of time includes the caller's name and phone number. It's absurd to redact the caller in the transcription.
Nate Lasko
@everyone why would this not be allowed in IVR calls? I had my clients switch over to the GHL IVR specifically so that calls could be recorded and now they cant have the transcription included? WTF???!!
P
Pedro Ferri
We need this ASAP, please, here in Brazil we engage with clients with voice-note. I can't migrate my clients to Go High Level if we don't have this feature!
D
David Holland
Call transcription would be great but in 2024 I would also like to be able to download the call recording in the workflow or be able to pass the recording or transcript to an AI for analysis.
F
Francia Lasso
Any updates on this? it is so worth it!
D
Dave Barlow
I would love to stop using CallRail
H
Houtan Hormozian
Can the voice file be emailed to the user?
J
Jeanna Pool
Any update on when this will be available? Estimated is October 2023.
D
Daleyne Guay
Not just in English. Also in French.
A
Ashley Hughes
I would love to see this natively as well.
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