This would be good

Would be very useful to have it pull in more than just the comment body from social media

How is this still a thing? No-Brainer move to add Username of IG contacts. The sole reason we need to stay with Manychat for literally hundreds of accounts...

Yo! When is this going down?! This would be awesome!

When can we get this???? It looks like such a simple thing - since the field exists already (I am able to create a smart list off Instagram ID) - can we just expose it as a field much like email/phone?

how can this still be under review?

Similar post - https://ideas.gohighlevel.com/conversations/p/add-a-clickable-instagram-link-that-goes-directly-to-the-contacts-instagram-prof

I have literally spent hours and hours of my life merging contacts in GHL because we have duplicates... an Instagram DM conversation, and then a separate contact when they opt in or fill out a form on our site.

ManyChat automatically gives you their username in the Conversation view.

I would love to store instagram usernames under contact information as most of our leads come from instagram first without getting their email/phone!!!

Badly needed unless you want to have the same contact popping up as a new one for every social media site they interact with you on.