Enable Appointment Booking for Voice AI Agents | Voters

Enable Appointment Booking for Voice AI Agents

in progress

Keith Lemay

While Conversation AI via text can schedule appointments, Voice AI agents currently cannot. Without this feature, users are forced to turn to other platforms to fill the gap. It disrupts our workflows and diminishes the value of staying entirely within Go High Level. Adding this capability would keep people from needing another platform, Instead keeping everything in one place, making Go High Level "The" go to solution for seamless Voice AI scheduling.

If you agree this should be a priority, please upvote this post to help get it on the developers' radar!

December 4, 2024

Raoul Boielle

Agree 100% everybody seems to be offering outgoing voice employees

Terence Abaclod

Actually Voice AI Agents can book appointments if you setup the workflow correctly. You will use webhooks, api, bearer token, gpt action prompts and your calendar to do this.

Scott Moseley

Soon I hope .. like today?

Aquiles Casabona

We really need this functionality; it will significantly streamline the process and eliminate the need for external tools.

Dane Test

Ive seen this video that VOICE AI inbound call can book actual appointments automatically: https://www.youtube.com/watch?v=ihJQQeXPUq8

Randy Farber

Dane Test This is using another outside application that greatly increases cost and difficulty to implement.

Dane Test

Randy Farber 1 workflow isnt that hard for me.

Scott Moseley

Dane Test 297 /mo is bit pricey for 3rd party system that cant read the Kalend-r and guarantee an open time slot.. and then rely on texting the caller if the slot isn't avail and to rebook. (unless i misunderstood the videos)

Dane Test

Scott Moseley297 what? Its only $15 a month. What you are expecting is 5 years ahead. Yes you didnt watch the video because it is only for multiple booking dates like barber shop or spa etc

Scott Moseley

Dane Test My Bad.. it worked! Keep it up.

FRANCO DIAZ

Voice AI agents are what is most in demand in Latin America, I have seen other agencies in Mexico and Peru already installing these systems in customer care processes and are closing appointments, for example dental appointments, I saw this as early as June 2024 that it was already available in Mexico. I'm looking forward to GHL having this agent in Spanish and that we can use different voices.

Andrew Wang

My clients would love this. Otherwise I have to resort to third parties like Vapi

Michelle Anderson

yes, please! urgently waiting for this feature!

Jason Yuan

so when it will be coming out?

Cody Piercy

I can't stress enough how important it is to be able to book appointments directly through the bot. It will be a game-changer when it's fully implemented. I have a few restaurant clients using this feature right now, where the bot sends a text with the booking link directly to their phone. It's actually been very helpful, so it's not completely useless at the moment—it's just not perfected yet.

Randy Farber

Cody Piercy I saw a few comments by some users who said they were losing up to 30% of potential clients who wanted to set an appointment, but never set them when expected to follow a texted/emailed link. It is IMPERATIVE that this is enabled as long ago promised.

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