Add a trigger link as hyperlink when sending SMS and email
Y
Yusuf Young
Today when adding a trigger link in the email editor inside a contact, you cannot edit the trigger link hyperlink. You just add the trigger link as is, for example "{{trigger_link.hOKC2fvIelZx3ZmVS4Bg}}". But you cannot edit the actual text that the user sees when they receive the email.
I'd like to be able to add a regular hyperlink, but instead of adding a URL, actually add a trigger link there.
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T
Tina Rodosta
Honestly is looks terrible and spammy AF - I wouldn't click something that looks like a trigger link and you expect the client to?!
Please fix this atrocity.
V
Vit Muller
I just made this video to explain my frustrations with the current way trigger links can be looked up when in email composer (workflows).
Please watch/pass on to developers. https://www.awesomescreenshot.com/video/25144403?key=202c66b4f4e330991b2bbcda5aefe344
P
Prasoon Dadhich
Merged in a post:
Add display link to trigger links
A
Aaron Gordon
When we use a trigger link in a flow, it generates its own url and it looks like it could be unsafe to a prospective client. Can we have a placeholder or option to display the actual URL the trigger link is directed to?
P
Prasoon Dadhich
Merged in a post:
Ability To Create Anchor Text in an Email Using Trigger Links
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Tony Manganiello
Before the recent update to the email builder, we used to be able to type in text, highlight it, and then click the link icon, and in the window that's presented, we had a complete dropdown list of all our trigger links to choose from.
Now... when you click the link icon... the only option is to add a URL.
PLEASE BRING BACK THE OPTION TO CHOOSE FROM A LIST OF TRIGGER LINKS!
Being able to type in "Schedule our Call" and then choose the trigger link to the appropriate calendar was great.
Now we have to add the trigger link and that simply doesn't look nearly as elegant.
PLEASE PLEASE PLEASE PLEASE bring back the trigger link dropdown list option again! 😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻😁🙏🏻
V
Vit Muller
Not to mention that this is a critical to snapshots.. I have snapshots I've built that all reference trigger links and the 'link list' view was perfect to check that the trigger links is still properly mapped even in new subaccounts I've loaded the snapshot to.
A
Anthony Manganiello
This is a screenshot from the current email builder in Automations. Notice the drop down for "Link List." This "used" to be available in the email builder from within the Contact's record, but it's not any more.
All I'm asking is to bring it back. It's not anything new... it's already in the system and used to be available anywhere an email was being drafted.
When emailing a contact directly, having the ability to add a trigger link to anchor text is so very useful.... 😁
Y
Yusuf Young
Note: One of my team members notified me that in the old version of the email composer, this works. I've turn the new composer in labs. I'll submit feedback about this in the labs. Thank you.
R
Ramp CRM
Agree, it looks unprofessional. Something that I would love to use but without this feature it becomes unusable. A simple text display field added here and pulls through the users text would be a great addition.