Live chat mobile app notifications
J
Jeanne Warfel
We would like to be notified when someone starts a live chat on our mobile app just like sms.
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K
Keith Besherse
Workflow. Trigger is Customer Replied via channel Chat Widget. Action is Internal Notification. We need it to fire at the beginning of the conversation so we can monitor bot behavior.
K
Keith Besherse
Now both Live Chat and Voice AI agent.
Thank you, Fer Patel Abhishek Kumar Prasoon Dadhich Puru Bansal
J
João Pedro
The sales team can't respond to leads quickly because they don't receive any notifications!
That's the basics, I need to use tools like Tawk.to to solve this problem that GHL could solve.
Send a push message to the mobile app for each new chat started, with a very loud noise.
I'm waiting for the next steps.