Issue: When sending certificates in GoHighLevel, we face two main problems:

Contacts are not shown by searched by email or name.

The certificate page often fails to load properly, requiring multiple refreshes before it works.

🎥 Example: Watch Loom video

Why it matters: This slows down our workflow, especially when managing large groups. It causes delays, frustration, and unnecessary manual work — especially when we're on a tight schedule.

Suggested improvements:

Allow all contact search by first / last name or email

Fix page loading issue / improve stability

Option to set a custom or delayed send date

Clear error message or loading indicator when the page doesn’t load

Impact:

✅ Faster workflows

✅ Fewer errors

✅ Better user experience

✅ More reliable certificate delivery

Thank you for considering this!