Mobile App

Please bring the desktop Conversations filter builder to the HighLevel, LeadConnector and white-label mobile apps on iOS and Android. The priority is filtering conversations by contact tags. These filters are available on desktop, but the tag filter is missing from the mobile experience we use. Teams need to find the right conversations from their phones without opening each contact or switching to a computer. Requested functionality: Include or exclude one or more contact tags. Combine tag filters with assignment, message channel and last-message direction using AND/OR rules, as on desktop. Save named conversation views and access the same views on desktop and mobile. Keep the selected filters when leaving and returning to Conversations, with a clear reset option. Respect each user's permissions and keep views separate by sub-account. Example: show unread conversations tagged as leads and exclude those tagged as existing customers, so staff can focus on pending enquiries from their phones. Please make this available in the native Conversations screen across all three mobile apps. Related requests: https://ideas.gohighlevel.com/mobile-app/p/filtro-por-etiqueta-de-contacto https://ideas.gohighlevel.com/conversations/p/filter-conversations-by-tags-1 The broader tag-filter request is marked complete. Please clarify whether that status includes mobile and track the mobile implementation separately if it does not.

The delete note and update buttons do not need to be where they are. It takes up unnecessary space. If they were moved to the top and made a little smaller to sit right beside where it says " edit note" it would allow so much more space for us to see the text in the notes. The phones keyboard takes up half the screen already, these buttons take up more of the screen right in the middle, and then there's the space to write the notes and it's barely any room. Then there's the top part where it says " edit note" --- that's where these buttons ideally should be so it gives more room for the note itself. Please move these buttons to the top.

We noticed the new update. When you try to text a client and it immediately prompts an email send.

Currently, on the mobile app (High Level or LeadConnector), when we click on "Request Payment", we are unable to select the products we have uploaded to the system. We have to manually type out what we want to invoice the client, which is ridiculous. And when we do this, the inventory for the product is not synced, so it's messed up.

Appointment Title has been removed. In a recent update the appointment title was removed from the calendar view, this was an important piece of information to many of our clients. Can this be reintroduced?

It would be amazing to have the ability to adjust calendar availability directly from the GoHighLevel mobile app. Currently, if you need to open, close, or modify your availability, you have to access the desktop version. Adding this functionality to the mobile app would make managing schedules on the go much easier and more convenient. I would greatly appreciate seeing this feature added. Thank you so much for continuing to improve the platform!

This is a much-needed mobile app enhancement. Currently, viewing a form submission requires opening an individual contact record and digging through the contact’s profile to find it. The mobile app should have a dedicated Submissions section where users can view all form and survey submissions across the account in one place. This would make it much easier to: * Review new submissions quickly * Manage inbound leads from mobile * See submission details without opening each contact individually * Keep up with form activity while away from a desktop A centralized submissions view would make the LeadConnector mobile app much more practical and user-friendly for teams that rely heavily on forms and surveys.

Teams using multiple phone numbers in the LeadConnector mobile app need a faster and more flexible way to control which number is used for outbound calls. Current Issue Right now, if a user needs to call a contact from a different business number, they have to leave the contact or conversation, go into the mobile dialer, switch the outbound number, and then place the call. For businesses managing multiple locations, departments, brands, or phone numbers, this creates unnecessary steps and makes it easier to accidentally call or text from the wrong number. There is also a second issue. The default outbound number is force inherited from the assigned user’s settings, which does not always match how the business wants communication with that specific contact handled. Requested Improvement Add two related options to the LeadConnector mobile app: Quick outbound number selection from the contact conversation view Allow users to long-press the phone/call icon from a contact or conversation to choose which available business number they want to call from. A normal tap could continue using the default number, so the existing workflow would remain unchanged. Allow a default outbound number to be set per contact Give businesses the option to assign a preferred outbound number to an individual contact. For example, a company may have several phone numbers, but want all future communication with a specific customer to consistently come from one centralized number. That contact-level setting should be adjustable rather than always being forced by the assigned user’s default number. Ideal Experience A user opens a contact and: * Taps the call button to call from the contact’s default outbound number. * Long-presses the call button when they want to temporarily choose another available number. * Can update the contact’s preferred outbound number when needed. Why This Should Be Added HighLevel already supports businesses managing multiple phone numbers, but the mobile calling experience becomes cumbersome as more numbers are added. This improvement would: * Reduce unnecessary navigation inside the mobile app. * Reduce calls being made from the wrong business number. * Give businesses more control over how conversations are centralized. * Better support companies with multiple locations, departments, brands, or sales teams. * Remove the need for workarounds currently required to maintain a consistent outbound number for specific contacts. This would be a meaningful usability improvement for any HighLevel account managing more than one phone number, while preserving the existing one-tap calling experience for users who do not need it.

Swipe Gestures to go back while using the app. Pressing the arrow to return is ANNOYING

My entry point frequently to the iOS app is a notification and if I have access to more than one, SubAccount, it’s very nice to know if I’m on the conversation view and looking at a conversation going back-and-forth between a customer and the client it’s very nice to know which SubAccount I’m looking at we can’t expect that I have gone to the homepage navigated to the Subaccount and then I’m looking at the conversation so that begs the question of how do we assuming that for the people that have access to more than one Subaccount how do we on every screen or at least a whole lot more screens than we have now and especially this conversations view how do we display the SubAccount name and so I’ve attached a few mock ups at least that demonstrate the idea we obviously need a little bit more room to display this it’s it would be crowded as is, but but there’s gotta be a way hopefully.