Automations

Hello everyone, I've been going through a lot of forums and blogs that always asks the same question which is "how to send automated dms to new IG followers" I just shared one found in the attachment

It would be extremely useful to have a “Create Community Post” action inside GHL Workflows. Right now, workflows are incredibly powerful for automating actions based on triggers, webhooks, RSS feeds, AI processing, etc. However, there isn't a native way to take that processed content and automatically publish it as a Community post. The use case: RSS Feed → Webhook → AI → GHL Workflow → Community Post For example: An RSS feed detects a new article. The content is sent into a webhook/workflow. AI processes the article and turns it into an engaging community post. The workflow automatically publishes that content to a selected GHL Community. Optionally, the workflow could also attach an image, link, or CTA. What I'd love to see: → Create Community Post With fields such as: Community Post title Post content Image/media Link Post type/category Author Publish immediately vs. scheduled AI-generated content support Even better would be the ability to use custom values and workflow variables in each field, allowing content to dynamically come from: Webhooks RSS feeds AI actions Custom fields Previous workflow steps External APIs Why this would be powerful: This would turn GHL Communities into a much more powerful automated content distribution platform. For example: RSS → AI summarizes article → AI creates community post → Workflow publishes → Members engage Or: Webhook → AI generates educational content → Create Community Post → Notify members This would also create a lot of opportunities for agencies and SaaS users who are already using GHL's workflows and AI capabilities. In short: please add the ability to create and publish Community posts directly from Workflows. This feels like a natural extension of the existing automation system and would make GHL Communities significantly more useful for automated content delivery.

Hi There, is there a way to ADD an owner or assigned user to correspond to the user that is selected through THE round robin calendar system? So when the round robin books with a particular user, to then have the option for that user to be assigned to that contact that booked? The issue we are having is that our team that has limited access to our data, is unable to see the contact after the contact is booked in with them through round robin. I think this would be a great feature in GHL that would prevent having to assign contacts to a user manually. Would save a lot of time and hassle. Maybe throught he "if/else" functionality?

Add the ability to use Meta/Instagram Chat Folders (e.g., "Clients", "Primary", "General") as filter conditions in Workflow triggers and automated responses. Currently, clients who organize incoming Instagram DMs into specific native folders (like "Clients") want automations to run only for conversations in those folders. Adding folder filtering would prevent unintended automated replies to standard or unsegmented Instagram messages.

It is important for our customers that the invoices can be displayed as drafts before they are sent.

It would be great to be able to add a contact to a workflow on a specific date/time from within their contact details menu. The current "Add Automation" only allows you to choose the date to use in the "wait for event/appointment" action and not for the actual addition to the workflow.

Please make the pause function of a work flow actually pause a contacts progress through the workflow even if there is a wait function. Currently in GHL, if you pause a work flow with a Wait step in it, the program will completely skip said Wait step and Immediately go to the next action when the pause ends. This just made one of my automations send about 200 text messages at once... on a Sunday morning... a big no no.

I am writing to you as a GoHighLevel user to request a function that currently does not exist in the Workflow Builder and that is causing real automation problems in my account. The problem: When a member of my team responds manually to a customer via WhatsApp (for example, from the phone connected to the account itself), the system has no way of detecting it within a Workflow. This causes our automations (based on the “Customer Replied” trigger) to continue to trigger and interrupt ongoing human conversations, creating a poor customer experience. What I've observed: On the Conversations screen, GHL DOES visually distinguish whether a message was generated by Conversation AI or written by a human user (with a different icon). However, that data is not available as a trigger or as a filter within the Workflow Builder. The function I'm requesting: A native trigger such as “Manual Message Sent” or “User Sent Message”, which allows: Detect when an outgoing message was manually written by a user (not by AI or a workflow). Filter by channel (WhatsApp, SMS, Instagram, etc.). Use it to, for example, automatically add a tag or remove the contact from an ongoing workflow when a human takes control of the conversation. I have seen that this same request already exists in the GoHighLevel ideas panel (for example “Workflow Trigger for Manual Outbound Messages” and “Add trigger when user sends a WhatsApp message”), with several agencies asking for the same thing. I would like to add my vote and my specific use case to that request, and ask if there is an estimated date or if it is on the roadmap.

It would be helpful to have the ability to set automation wait steps based on the contact's local time zone, rather than account's time zone