need a holiday automation for all major holidays
K
Keith3 Besherse
Holiday hours, and vacation block time::
When an account admin adds a holiday or blocktime to a calendar, give toggles for the following options:
1- Update GBP and Yext?
2- Pause all outbound messages?
3- Pause all automated outbound messages but permit manual messages?
4- Pause informational messages (newsletters)?
5- Pause marketing messages (with a CTA like call now to claim…)?
6- Pause transactional messages (invoices, receipts, proposals, estimates)?
7a- Pause appointment reminders?
7b- Resume appointment reminders on the last day of holiday/vacation or on the first work day?
7c- Permit appointment confirmation messages during holiday/vacation?
8- Draft a holiday/vacation/out of office post in Social Planner?
9- Activate a temporary voice message?
10- Activate an alternate IVR sequence?
P
Pedro Diaz Ramos
You can create custom fields and add the holidays via workflow